Terms and conditions of use for NEO1PRO users.
Updated: May 06, 2024
NEO1PRO is an app made for administration and control of daily operation of mechanical workshops or related businesses, in all related with create estimates, invoices, expenses control, internal working orders, tracking of vehicles in the workshop, customer administration and control of monthly or periodic expenses and incomes, among others.
Service user license. Subject to the following terms and conditions set forth this agreement (the “Agreement”), where NEO1PRO in the USA, grants to you (“User”) a non-exclusive, non-transferable, non-assignable, non-sublicensable , a license (the “License”) of use the NEO1PRO software (the “Software”) online with the data (the “Data”) uploaded by you to the software. You acknowledge that under this Agreement between you and NEO1PRO, NEO1PRO owns and retains all right, title and interest in and to the Software, including, without limitation, all copyrights, trademarks and intellectual property rights over the Software. “Data” means any data, content, code, video, image or other material of any kind that you upload, submit or transmit in any way to or throughout the Software. NEO1PRO is not allowed to share your Data or information with any third party.
1.- The Software and Data must be used only in relation to your professional or personal use, and not in relation to the business of any other company, third party, person, organization for any commercial use. You must not solicit or authorize any third party to: (a) perform, directly or indirectly, engineering to discover the source code or underlying ideas or algorithms of the Software. (b) modify, translate or create derivative works based on the Software. (c) Use or make available the Software for any use other than the exclusive use of the registered user, in accordance with the applicable rate plans, applicable payments and user limits expressly permitted to each registered user.
2.- You may obtain and/or print any information corresponding to your user that is available for you at the "Reports" or other element of the "Software". And this, only for professional, personal or commercial purposes yours or for your company. Any printing you make cannot include software information.
3.- You expressly authorize NEO1PRO to access your account and your Data to respond to your support requests.
4.- You expressly declare that, the Data you upload to the Software complies all times with all applicable local, state, federal and international laws and regulations and you have been grant with all rights, authorizations, intellectual property rights and necessary permits to upload all of your Data to the Software, to be manipulated by the software and transmitted over the networks that NEO1PRO has or subcontracts to third parties to provide the service under this agreement. NEO1PRO has no responsibility for your Data, and you will be solely responsible for your Data and the consequences of using, disclosing, storing or transmitting it.
5.- From time to time, NEO1PRO may make online updates to the software according to their needs. All Updates are considered part of the software and this agreement.
6.- NEO1PRO will regularly make online back up of the Data and implement industry-accepted security procedures to protect the Data from loss, damage, corruption or security attacks. However, you understand that the use of NEO1PRO necessarily involves the transmission of your Data over networks that are not owned, operated or controlled by us. NEO1PRO cannot guarantee that our security procedures and the transmission of your Data will always be completely secure or that unauthorized third parties will never be able to defeat our security measures or those of our third-party service providers.
7.- This service is free to provide mechanics and related businesses with a tool that allows them to enhance their management. Our goal is to help them be more efficient and offer better customer service, thus contributing to the growth of their businesses.
8.- After 60 days of inactivity with the software, NEO1PRO may permanently terminate the service for the customer and indefinitely delete the “Data” uploaded by the client to the software.
9.- NEO1PRO will establish at its discretion the different plans that may be selected and used by users. NEO1PRO may move the user to another plan due to plan restructuring. However, in this case, NEO1PRO will do its best to maintain the favorable conditions that the client had before the restructuring.
10.- NEO1PRO may establish storage limits and charge for additional storage or excess fees, with prior notice to the user.
11.- Termination. NEO1PRO will automatically terminate the License upon any material breach of the terms of this Agreement, or any other agreement that exists between the user and NEO1PRO. Once the license for the use of the Software has been terminated, the user may request the recovery of their Data within no more than 30 days as long as total or partial recovery is reasonable and possible. This will be a special service and will have a cost to the user. Determining the possibility of recovery of Customer Data will be at the sole discretion of NEO1PRO and will be carried out in the format selected by NEO1PRO.
The terms and conditions of use for NEO1PRO users may be updated at any time, and once updated they will be an inseparable part of this agreement.
Warning: Unauthorized reproduction or distribution of this copyrighted software is illegal. In the United States of America, criminal copyright infringement, including infringement without monetary gain, is investigated by the FBI and is punishable by up to five years in federal prison and a fine of $250,000. Other countries may have other civil and criminal penalties that may apply.