Terms and conditions of use for NEO1PRO users.
Updated: May 06, 2025
NEO1PRO is an app made for administration and control of daily operation of mechanical workshops or related businesses, in all related with create estimates, invoices, expenses control, internal working orders, tracking of vehicles in the workshop, customer administration and control of monthly or periodic expenses and incomes, among others.
Service user license. Subject to the following terms and conditions set forth this agreement (the “Agreement”), where NEO1PRO in the USA, grants to you (“User”) a non-exclusive, non-transferable, non-assignable, non-sublicensable , a license (the “License”) of use the NEO1PRO software (the “Software”) online with the data (the “Data”) uploaded by you to the software. You acknowledge that under this Agreement between you and NEO1PRO, NEO1PRO owns and retains all right, title and interest in and to the Software, including, without limitation, all copyrights, trademarks and intellectual property rights over the Software. “Data” means any data, content, code, video, image or other material of any kind that you upload, submit or transmit in any way to or throughout the Software. NEO1PRO is not allowed to share your Data or information with any third party.
1.- The Software and Data must be used exclusively for your personal or your company's use and only for professional or business purposes.
2.- You may obtain and/or print any information corresponding to your user account and is available for you in the "Reports" or other elements of the "Software" solely for you or for your company's information with professional, or business purposes.
3.- You expressly authorize NEO1PRO to access your account and your Data only to respond to your support requests.
4.- You expressly declare that the Data you upload to the Software complies at all times with all local, state, federal, and international laws and regulations applicable to your data, and handled by the Software or transmitted over the networks that NEO1PRO operates or subcontracts to third parties to provide the service under this agreement. NEO1PRO assumes no legal responsibility for your Data.
5.- From time to time, NEO1PRO may perform online updates to the software for improvements or as needed.
6.- NEO1PRO will regularly back up your Data online and implement industry-accepted security procedures to protect your data against loss, damage, corruption, or security attacks. However, you understand that the use of NEO1PRO necessarily involves the transmission of your data over networks that are not owned, operated, or controlled by us, and therefore poses risks to malicious actors.
7.- This service is free to provide mechanics and related businesses with a tool that allows them to enhance their management. Our goal is to help them be more efficient and offer better customer service, thus contributing to the growth of their businesses.
8.- After 90 days of non-use of the software, NEO1PRO may permanently suspend the client, thus indefinitely terminating the service, and the "Data" uploaded by the client to the Software may be deleted.
9.- NEO1PRO may, at its discretion, establish new plans with additional benefits or services and offer them to users, so that they may select and use them at their discretion.
10.- You may not request or authorize any third party to: (a) directly or indirectly perform engineering to discover the source code, underlying ideas, or algorithms of this Software; (b) modify, translate, or create derivative works based on the Software; (c) use or make the Software available for any purpose other than its intended use.
11.- Termination. NEO1PRO will automatically terminate the License upon any material breach of the terms of this Agreement or any other agreement between the user and NEO1PRO. Once the user's license to use the Software has terminated, the customer may request the recovery of their data within a period of no more than 30 days, provided that full or partial recovery is reasonable and possible. Once the license to use the Software has terminated for any reason, the format of delivery of this data will be at NEO1PRO's sole discretion.
Warning: Unauthorized reproduction or distribution of this copyrighted software is illegal. In the United States of America, criminal copyright infringement, including infringement without monetary gain, is investigated by the FBI and is punishable. Other countries may have other civil and criminal penalties that may apply in these cases.